Frequently asked questions
Do you work outside Nairobi?
Confirm your service area here, for example: yes, we deliver projects across Kenya and support customers remotely.
Why do some products show “Request a quotation” instead of a price?
Enterprise equipment and licences are priced by quantity, configuration and support level, so we prepare a written quotation for each order.
Can you support systems another company installed?
Yes. We usually start with a site survey or assessment to document what is in place before taking over support.
How quickly do you respond to support requests?
Response times depend on your support agreement. Urgent outages should be reported by phone.
Planning your next ICT project?
Speak with our team about the technology your business needs.